Get in Touch With Us
Got a question about how we review casinos not on Gamstop, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers how to reach us and what kind of enquiries we handle.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it and reply — we don't rely on automated responses to stand in for an answer. We aim to get back to most enquiries within two working days, though it can take a little longer at busy times.
A quick line on what your message is about helps us route it to the right person faster, so do include a short subject or opening sentence explaining what you need.
What We Can Help With
- Questions about our reviews — If anything in our coverage of casinos not on Gamstop, betting sites not on Gamstop, or specific brands like Betmica, Kikibet, Betninja or others on our list of the best non Gamstop casinos is unclear, ask us to clarify.
- Corrections — Bonus terms, wagering requirements and licensing details change. If you spot something on the site that looks outdated or wrong, tell us and we'll check it.
- Site suggestions — Know of a casino operating outside the Gamstop scheme that you think deserves a look? Let us know the name and we'll consider it for future research.
- General feedback — Thoughts on how we present payment methods, game categories or our ranking approach are always welcome.
- Support and safer gambling — If you or someone you know wants information on managing play or accessing support resources, mention this in your message and we'll point you towards relevant organisations.
What Our Enquiries Aren't For
We're an independent information and comparison resource — we don't operate any of the casinos we cover, and we can't process deposits, withdrawals, account verification or bonus disputes on a brand's behalf. For anything account-specific, the casino's own support team is the right first port of call, since they hold your account details and transaction history. We're happy to help with general questions about how non Gamstop casinos work, but individual account issues sit with the operator, not with us.
Before You Get in Touch
A few checks can save you a round trip:
- If your question relates to a specific offer, check the terms shown alongside that casino's listing first — wagering requirements, minimum deposits and expiry windows are usually noted there.
- If you're asking about payment methods or game types, our main guide may already cover it in more depth.
- If you're reporting an error, a link to the page and a short description of what looks off helps us fix it quickly.
A Word on Accuracy
Our ratings and rankings are based on our own research into welcome offers, game ranges, payment options and general site conduct — commission from any operator never decides where a brand sits on our list. If reader feedback reveals something we've missed or got wrong, we'd genuinely rather know. It's how the site stays useful.
Remember that gambling, including at sites outside the Gamstop self-exclusion scheme, is intended for over-18s only. If you'd like more context on how these casinos compare, our best non Gamstop casinos guide is a good next stop before you email us.